Platform Terms and Conditions of Use cuci365

01 Acceptance of Terms and Conditions

These Terms and Conditions ("Agreement") govern your use of the cuci365 platform, accessible via our official website. This Agreement takes effect as soon as you complete the registration process or begin using any services offered by cuci365.

If you do not agree with any part of these Terms and Conditions, you are required to discontinue use of the cuci365 platform. Continued use following any amendment to the terms constitutes acceptance of those changes.

Cuci365 reserves the right to update or amend these Terms and Conditions at any time without prior notice. It is your responsibility to review this page periodically to ensure you are always aware of the latest applicable terms.

02 Account Registration and Member Eligibility

To register as a cuci365 member, you must meet all of the following eligibility requirements:

• Be at least 21 years old on the date of registration.
• Be registering under your own name and not on behalf of any other party.
• Not appearing on any list of individuals prohibited from using online betting platforms.
• Possess full legal capacity to enter into a binding agreement.
• Register only one single account — multiple account registrations are strictly prohibited.

During registration, you are required to provide accurate, complete, and up-to-date personal information including your full name, phone number, and valid bank account details. cuci365 reserves the right to request identity verification documents (KYC) at any time for compliance and security purposes.

You are solely responsible for maintaining the confidentiality of your cuci365 account username and password. All activities carried out under your account are your responsibility, unless you have promptly reported any unauthorised access to the cuci365 support team.

03 Fund Deposits and Withdrawals

All financial transactions on the cuci365 platform are conducted in Malaysian Ringgit (MYR). Accepted deposit methods include FPX bank transfer, e-wallets (Touch 'n Go eWallet, Boost, GrabPay), and cryptocurrency.

Deposits are credited to your cuci365 account instantly upon confirmation from the payment provider. cuci365 is not responsible for any delays caused by the bank or third-party payment providers.

The following conditions apply to fund withdrawals:

• Withdrawals may only be made to a bank account or e-wallet registered under the same member's name.
• The minimum withdrawal amount is RM 30 per transaction.
• Every withdrawal is subject to standard security and compliance checks.
• Funds obtained through bonuses are subject to wagering requirements before they are eligible for withdrawal.
• Cuci365 reserves the right to request additional supporting documents before approving withdrawals that exceed certain limits.

04 Bonuses, Promotions, and Wagering Requirements

Cuci365 offers a variety of bonuses and promotions from time to time to reward our loyal members. All bonuses are subject to wagering requirements (rollover) as specifically stated in the terms of each respective promotion.

General bonus terms and conditions are as follows:

• Each bonus may only be claimed once unless stated otherwise.
• The welcome bonus is only available to new members making their first deposit.
• Wagering requirements must be met within the specified period before any withdrawal is permitted.
• Cuci365 reserves the right to cancel any bonus obtained through fraudulent means or abuse.
• Bonus value cannot be transferred between accounts or redeemed directly for cash.

Cuci365 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. In the event of any discrepancy between different translations or versions of a promotion, the Bahasa Melayu version on the official cuci365 website shall prevail.

05 Game Rules and Platform Integrity

All games offered at cuci365 — including slots, live casino, fish shooting, sports betting, and wagering — use certified Random Number Generator (RNG) systems or strictly supervised live dealer streams.

All game results are final. cuci365 will not alter, reverse, or void any game outcome except in cases of proven technical error or significant system failure. In such cases, cuci365 reserves the right to void the relevant bets and refund the member's funds.

Members are prohibited from using any automated software or methods to access or interact with the cuci365 platform, including bots, automated scripts, or manipulation tools. Any attempt to exploit technical vulnerabilities in the system will result in immediate account closure and freezing of funds.

06 Prohibited Activities

The following activities are strictly prohibited on the cuci365 platform and may result in account suspension or closure, freezing of funds, and potential legal action:

• Registering more than one account, whether directly or through a proxy.
• Providing false or misleading information during registration or the KYC process.
• Using a credit card, bank account, or payment method that does not belong to you.
• Engaging in any form of fraud, including bonus or promotion abuse.
• Attempted money laundering through suspicious deposit and withdrawal activity.
• Disrupting, damaging, or attempting to gain unauthorised access to cuci365 systems.
• Sharing your account login details with any other party.
• Using your cuci365 account for commercial or business purposes without written authorisation.

07 Account Suspension and Closure

Cuci365 reserves the right to suspend or close any member account at any time and at our sole discretion, particularly under the following circumstances:

• Evidence that a member is engaged in prohibited activities as outlined in Section 6.
• Failure to provide the requested identity verification documents within the stipulated timeframe.
• Responding to requests from relevant law enforcement agencies.
• Detection of suspicious activity or activity that may compromise platform integrity.

If your account is closed for legitimate reasons and no breach of terms is proven, any remaining balance in your account will be returned within 7–14 business days upon completion of the investigation. However, if the account closure is due to a proven breach of terms, cuci365 reserves the right to forfeit any associated funds.

You may also request self-closure of your account at any time by contacting the cuci365 support team via Live Chat. Self-closure requests will be processed within 3 business days.

08 Privacy and Personal Data Protection

Cuci365 is committed to protecting the privacy of all its members in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). All personal data you provide during registration and use of the platform is collected, processed, and stored in a secure and responsible manner.

The information you provide to cuci365 is used solely for the following purposes:

• Identity verification and required KYC process.
• Processing of financial transactions for deposits and withdrawals.
• Sending account-related notifications, promotions, and platform updates.
• Service improvements and user experience enhancements on the cuci365 platform.
• Compliance with applicable legal and regulatory requirements.

For detailed information on how cuci365 handles your personal data, please refer to Privacy Policy our complete.

09 cuci365 Limitation of Liability

Cuci365 shall not be liable for any direct, indirect, incidental, or consequential losses arising from the use of or inability to use our platform, including but not limited to:

• Service disruptions due to scheduled or unscheduled system maintenance.
• Internet connection or technical issues on the user's end.
• Delays in transaction processing by third-party payment providers.
• Betting losses incurred during unexpected technical disruptions.

Under no circumstances shall cuci365's total maximum liability for any claim arising from the use of the platform exceed the total amount you have deposited within the 30 days prior to the claim.

10 Amendments to Terms and Conditions

Cuci365 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time in accordance with operational needs, legal changes, or platform improvements. Amendments will take effect immediately upon publication on this page.

We encourage you to review this Terms and Conditions page periodically. Should you disagree with any amendments made, you have the right to discontinue use of the cuci365 platform and request account closure. Continued use after the effective date of any amendment will be considered full acceptance of the new terms.

11 Responsible Gaming

Cuci365 believes that betting should be purely a source of entertainment and not a means of generating regular income or resolving financial difficulties. We encourage all members to play responsibly and within their own financial limits.

The cuci365 platform provides the following self-control tools to help members play safely:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to manage your spending.
• Loss Limit: Set a maximum loss limit per gaming session.
• Cool-Off Period: Request a temporary break ranging from 24 hours to 30 days.
• Self-Exclusion: Option to self-exclude from the platform for an extended period.

If you or someone you know shows signs of a gambling problem, please seek help immediately. For more information, visit the Responsible Gaming our.

12 Applicable Law and Dispute Resolution

These Terms and Conditions are governed by and interpreted in accordance with the laws applicable to the jurisdiction in which cuci365 operates. Any disputes arising in connection with the cuci365 platform shall first be resolved through good-faith negotiation between both parties.

If a resolution cannot be reached through negotiation within 30 days, the dispute will be resolved through binding arbitration in accordance with the applicable rules. The arbitration decision is final and binding on both parties.

Any claim against cuci365 must be filed within one (1) year from the date of the incident giving rise to such claim, or it will be deemed expired and unenforceable.

If you have any questions regarding these Terms and Conditions, please contact the cuci365 support team via Live Chat, available 24/7 on our platform.